À proposConditionsConfidentialitéContact
 
Actualisation
Customer Service Academy

Customer Service Academy

Tony Johnson
Date de sortie : 2025-02-16
Customer Service Academy - QR Code
LibreNew
100 épisodes
Audio
Écouter sur Apple Podcasts
LibreNew
100 épisodes
Audio
Écouter sur Apple Podcasts
Date de sortie : 2025-02-16
L’épisode le plus récent
Supercharge Your Business with AI-Driven Customer Service

Supercharge Your Business with AI-Driven Customer Service

AI and hyper-personalization are revolutionizing customer experience (CX) in 2025. Customers expect more than just good service—they demand tailored, predictive, and frictionless interactions across every touchpoint. This will help you grow your...
Durée : 29:31
Lecture
AI and hyper-personalization are revolutionizing customer experience (CX) in 2025. Customers expect more than just good service—they demand tailored, predictive, and frictionless interactions across every touchpoint. This will help you grow your business, improve your results, and retain your customers. So, how can businesses keep up?
In this episode of Customer Service Academy, we will chat about:
🔹 How AI is reshaping customer service and employee experience (EX)
🔹 The shift from mass personalization to real-time, individualized interactions
🔹 Why predictive engagement is the key to customer loyalty
🔹 AI-driven chatbots, voice assistants, and automation in CX
🔹 Actionable ways businesses can implement AI + personalization today
🔹 Real-world examples from Spotify and Starbucks
🔹 Balancing the human connection with AI tools
Businesses that leverage AI for deeper customer connections will lead the future of CX. Are you ready?
Listen now! Don’t forget to subscribe, rate, and review the podcast to stay ahead in customer service, CX, and leadership trends.
Download the 4xi 2024 CX Insights Report Here: https://www.4xiconsulting.com/cxinsightsreport2024
Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
 
 
Check out my FREE Resources and Training Tools:
Web: https://www.igniteyourservice.com/
YouTube: https://www.youtube.com/@TheTonyJohnson
Twitter:  https://twitter.com/The_TonyJohnson
Instagram: https://www.instagram.com/THE_TONYJOHNSON/
Tik Tok:   https://www.tiktok.com/@igniteyourservice
Facebook:  https://www.facebook.com/tonyjohnsoncx/
 
 
Music: http://www.bensound.com
Id. d’épisode : 1000692825335
GUID : 93d4a7e5-1f95-434e-a28d-9f98f7168d14
Date de publication : 16/2/2025 à 18:30:00

Description

Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE!
Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at tony@igniteyourservice.com or call/text 606-356-7447.

Adresse du flux

https://tonyjohnson.libsyn.com/rss

Apple Podcasts : Avis des utilisateurs

Pas d'entrée